Almost a month after the initial announcement, Microsoft was able to download Windows 10 October 2018 again – this update was revoked almost immediately after the first attempt to distribute it, as there was an error that some users lost their data.
Windows 10 is automatically saved
Windows functional updates are typically distributed in stages, and automatically offer new downloads for certain time periods, which will not be exceptions at this time. First, the proposal to install a new system version will get two groups of people: those who are looking for updates manually, and those who use the special media creation tool to implement the new system. If these users do not encounter new bugs, Windows 10 will be available to other users in the coming weeks.
Interestingly, Microsoft's first attempt to upgrade systems is generally poorly rated, and the release date of the new release is November 13th. This is important for the operating system "windows support". The support period since that day began with Windows Server 2019 and Windows Server 1809.
Because of the unpleasantness that some enthusiastic users have made the Windows 10 update available, Microsoft will tighten the software testing and development processes. Data loss error occurred before the official update was released by a user of the Windows Insider program, but for some unknown reason, Microsoft did not address these complaints seriously enough: Microsoft's response was limited to a new feature – pre-release testers had the opportunity to identify any identified error marked by Its importance. For example, an error that results in data loss is undoubtedly more important than what kind of ugly looking icons or text is aligned inappropriately. However, it is still difficult to say how sorting will increase the quality and efficiency of error reporting.
What will Microsoft change?
For a longer period of time, Microsoft has promised more openness to release the Windows 10 development and testing process, and over the next few months you can expect to learn more about how operating system manufacturers are changing their positions and processes. The quality of Microsoft software is already estimated at several different levels and in different dimensions. For example, when users started to complain after the operating system update was released, an "initial quality error" was registered for the stability and reliability of the new functional update. Disclosure of this type of error means that experienced OS testers have done something wrong. On Tuesday, improved cyber security updates were bubbling on issues related to "long-term quality" – reliability and efficiency of weekly updates more.
Although Microsoft explicitly acknowledges the problem with the latest update, the company is officially evaluating the operating system path well. The company's managers rely mainly on certain indicators used to assess the satisfaction of the operating system. The first is the "event frequency" or number of complaints received from users after each system update. Throughout the life of Windows 10, this indicator has steadily declined. That is, something Microsoft is doing well. However, incidents can be misleading. The error of Windows 10 with a large number of users is a cosmetic error that receives more messages than a more serious incident – such as data loss – that only a small number of users experience, although the second type of event is undoubtedly more important.
Another indicator is "Net Entrepreneur Score", or an estimate of how many users will be willing to recommend any version of Windows 10 to friends and family. Company representatives believe that this indicator also rises, and the spring version of Windows 10 received the best estimate of all time. However, this indicator may also not show serious problems which are encountered by a small number of users.
The user base of Windows is huge and complex – $ 700 million. Consumers, 35 mln. Gadgets 175 mln. Different versions, $ 16 million unique drivers and hardware combinations – so the likelihood of a particular problem specific to a particular configuration occurring in one or another is enormous. Data loss was related to only one of the following configurations: it did not affect Windows users who used the standard configuration but hit those who chose atypical settings.